We set up our tech/IT service to help find solutions to difficult tech concerns. We offer supportive, down-to-earth, solutions and repairs, and honest feedback with no unnecessary up-sells. You shouldn’t have to be a computer nerd to find your fix quickly and easily, that’s where WGE comes in. Computer/tech/website maintenance is a lot like vehicle maintenance, it all needs to be kept up on. Much of it (like oil changes or tech updates) can be done yourself with a simple Google search, but bigger things (like valve repairs or restoring systems) may require a little help. When you find a good mechanic you can feel safe and secure knowing your vehicle is in good hands and good shape – we want to offer that same security for all your tech needs. We are literally a company that solves problems and answers questions.
Security Configuration
in other words, setting up new virus protection software that fits your specific needs whether you are a business or an individual. Do you already have virus protection software, or do you want to purchase some? We can help explain options and also chat with you about what your setup means.
We check for system vulnerabilities and help you fix them.
Consulting
We offer help with all your questions. It can be overwhelming to not know what you need (and that tech language is not helping, am I right?). We offer general computer coaching on software, internet, websites, products, etc. If you have a question, reach out and we will honestly let you know if we can help, and then we will follow up to set up a time to meet.
We can help you in finding economical solutions when you just don’t have the cash to pay for those subscription programs. We know the cheap and free programs that can replace your word editing subscription or your design program. As you are getting started in the world of editing it is nice to know your options, hit us up for a consultation.
Software Updates and Upgrades
We can help you figure out if you are ready for an update or upgrade, or where your current hardware is even able to handle it. Sometimes things get old, we can help you find out if that is the case with your computer, or tablet and help you figure out your solution.
General Maintenance
We are experienced computer and website technicians who can help fix both hardware and software (physical and virtual) problems. We can handle:
- Broken computers and tablets
- Issues with startup of your device
- Website issues
- Program or software malfunctions
- Setting up a backup either in the cloud or external harddrive, whatever meets your needs.
- Or just general setup of a computer, tablet, application/program, etc.
- Advice and assistance on the setup of programs such as DAWs, graphic design, video editing, photo editing and most other production questions.
Hardware Upgrades
We can help you with adding more harddrive space, adding RAM to your CPU (translation: making your computer faster), upgrading your monitor or computer so they meet your needs, upgrading graphic cards (which helps run videos, games, and editing software at a higher level of quality). We can also consult with you on the best device to purchase if you are looking to buy.
Tech Services Pricing
Software System Setup
$30 / hour + $50 Basic Service Charge*
Includes general setup of devices, assistance with the setup of various programs, software updates/upgrades, etc.
Hardware Upgrades
$50 / hour + $50 Basic Service Charge*
Assistance with fixing or improving existing hardware.
Hardware System Setup
$50 / hour + $50 Basic Service Charge*
Includes Point of Sale systems, office setup, etc.
Maintenance and Repair
$30 / hour + $50 Basic Service Charge*
Includes repair of broken computers and tablets, startup issues, program or software malfunctions, software updates/upgrades, general setup device or program, etc.
Back Ups
$30 / hour + $50 Basic Service Charge*
Setting up a backup either in the cloud or external harddrive, whatever meets your needs.
Basic Consulting
$30 / hour + $50 Basic Service Charge*
Basic consulting is for individuals and entrepreneurs just starting out with small websites, and office spaces
Professional Consulting
$50 / hour + $50 Basic Service Charge*
Pro consulting is for bigger business with more than one device or larger websites, multiple computer programs, etc.
